Developed a device independent portal for Telecon Regulatory Authority (TRA) of country for managing shared telecom infrastructures among telecom operators.
Successfully developed and delivered a web based secure application to Fraud Management team and Etisalat Customer Care in UAE, Egypt and India for barring and unbarring refill activity of customers to monitor and control fraudulent events. Received excellence award for the successful delivery of Refill Bar and Unbar project.
Successfully implemented a generic solution using Java and TIBCO EMS queues to process payment transactions in Fraud Management System from various payment sources. This solution eliminated vendor involvement. It improved business by incorporating payment transaction feed from any source without paying CR charges to vendor for any new feed. This solution also reduced the feed delay to as minimal as one minute.
Developed java based secure-FTP utilities; which drastically decrease the file processing backlogs.
Developed an online application for business user to generate Incoming and Outgoing report for 700+. The application is leveraged by a function of backend data processing of all MSC/SMSC data. It eliminated manual work for Business and IT, improved efficiency and enabled business to take quick and confident decisions.
Business process is empowered to view more than 700+ operator’s incoming and outgoing SMS traffic trend with the current/historical data, and thereby mitigated the risk of losing commercial opportunity.
Developed and delivered a report generation facility for Revenue Sharing requirements. It enabled business users to generate different types of report for various analytical requirements without requesting IT to provide ad-hoc reports. It eliminated manual work for Business and IT, which in turn improved efficiency and enabled business to take quick and confident decisions to negotiate with content provider partners.
Implemented a solution in Revenue Sharing System to automate partner payouts with approval workflow using sharepoint and interfacing Account Payable & Receivable invoice details of partners to ERP system for financial settlement.
